Dispute Resolution

ARBITRATION CENTRE

In accordance with Article 18 of Law 144/2015, consumers are informed that for alternative dispute resolution, they should contact Fun & Fitness via email vendas@ffitness.pt or the following competent Alternative Consumer Dispute Resolution (ADR) entity:

CNIACC - National Centre for Consumer Conflict Information and Arbitration

Faculdade de Direito da Universidade Nova de Lisboa - Campus de Campolide
1099-032 Lisboa
http://www.cniacc.pt/

For more information, please visit the Consumer Portal at http://www.consumidor.gov.pt/.

ONLINE DISPUTE RESOLUTION

The European Commission has created the ODR platform for alternative dispute resolution between consumers and traders regarding online sales or service contracts, i.e., those in which the trader, or their intermediary, offers, on a website or through other electronic means, goods or services that the consumer orders on the same website or through other electronic means.

For more information, please visit the European Online Dispute Resolution Platform: https://webgate.ec.europa.eu/